KollabiuM
Русский

When AI credits expire and which go first

AI credits expire on a schedule: gift credits after 30 days, plan credits when your plan ends, and purchased and activity credits after 180 days.

Which credits are spent first?

When you create something, credits are deducted in this order:

  1. Gift credits, because they have the shortest lifespan;
  2. Plan credits, which expire when your plan ends;
  3. Activity credits;
  4. Purchased credits, which are spent last because they last the longest.

How long do AI credits last?

Credit typeValid for
Gift credits (including welcome credits)30 days
Plan creditsuntil the end of your paid plan period
Purchased and activity credits180 days

Good to know about purchased credits: every new purchase extends all your purchased credits for another 180 days from the date of that purchase. If you buy regularly, your purchased credits never expire.

We'll remind you in advance

14 days and 3 days before any credits expire, we'll send you a notification on the website, by push, in Telegram and by email, so you have time to use them. This is an important notification and can't be turned off.

In your transaction history, expired credits are marked "Expired" or "Expired with plan".

Was this article helpful?

More in this section

Still need help?

Write to our care team and we will help

Contact care