How to buy, extend or change your plan

You can buy a plan in "Plans & certificates". The plan starts as soon as the payment goes through.

How to buy a plan?

Open "Plans & certificates"

1. Go to "More" → "Plans & certificates".
2. On the plan card, click "Activate". For Alpha, first choose a term: 1, 3, 6 or 12 months.
3. Check the plan and term in the payment window.
4. Tick "I have read the user agreement" and "I have read the tariffs".
5. Click "Pay".
6. Choose a payment method and follow the prompts. SBP is covered in detail below.

After you pay, a status page opens. Once the payment goes through, you'll see "Congratulations!" and your plan starts working right away. The AI credits included in the plan land on your balance in the same minute.

If you see "Payment is still processing", wait a few minutes and click "Check again". If you see "Payment failed", no money was taken; just try again.

How to pay for a plan via SBP?

Prices on the site are in US dollars. You'll see the amount in rubles in the payment method line and on the payment page.

1. In the checkout window, choose "SBP" and click "Continue".
2. Click "Pay via SBP". The payment page opens.
3. Confirm the payment in your banking app.
4. Come back to the site. While the payment is in progress, you'll see "Waiting for payment". Once your bank confirms it, your plan starts on its own.

Closed the payment page by accident? Click "Open again".

What if the payment didn't go through?

• "Payment link expired". The time to pay has run out. Click "Pay again" and pay the new invoice.
• The money was taken, but the plan didn't start. Wait a few minutes. If the plan still doesn't appear, write to the "Care Service" and tell us when you paid. We'll check the payment.
• You paid twice by accident. The plan is applied once. Write to the "Care Service" and we'll refund the extra payment.

Does a plan renew on its own?

No. A plan doesn't renew automatically, and no money is taken without you. When the term is close to ending, extend it yourself.

How to extend your plan?

Click "Extend" on your current plan's card and pay. The new term is added to your current one: if your plan is active until November 10 and you extend it by a month, it will be active until December 10.

Alpha, Alpha Air, Alpha Pro and Alpha Max are one plan with different terms. So moving from, say, Alpha to Alpha Max also counts as an extension, and your remaining days are kept.

You can check your plan's end date in "Settings" → "My tariff" and on the plan card ("Active until …").

How to upgrade your plan?

The new plan starts as soon as you pay and runs for the full paid term from that day. The remaining days of your old plan don't carry over; we'll warn you about this in the payment window.

Tip: if you still have plenty of days left on your current plan and don't urgently need the higher plan's features, switch closer to the end of your term.

Switch to a lower plan

While your current plan is active, you can't buy a lower one: the button will show "Available after …". Once your current plan ends, you can choose any plan.

What happens when your plan ends

• You're automatically moved to the free plan X. Your account, posts, chats and follows all stay.
• The AI credits that came with the plan expire along with it. Purchased and gift credits stay.
• Your features go back to plan X limits.

If sales are paused

Now and then we update our plans, and buying is temporarily unavailable. When that happens, the button reads "Sales are paused". Keep an eye on the news in the Lab.